About us

Integrated and Trusted Infrastructure Solutions
Indonesia's one-stop cloud partner for complete, reliable, and affordable solutions for businesses of all sizes, with the highest security standards and 24/7 support.
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SLA 99,99%

Biznet Gio is committed to providing you with peace of mind by offering a service level agreement (SLA) of 99.99% uptime. This means that Biznet Gio guarantees that its cloud services will be available for at least 99.99% of the time in a given month. If Biznet Gio fails to meet this SLA, you may be eligible for compensation.

Global Certifications

Our commitment to becoming Indonesia's leading cloud service provider with international standards. To achieve this goal, Biznet Gio has obtained globally recognized certifications, particularly those related to information security, transaction security, and service quality management. As of today, Biznet Gio is certified with ISO 9001, SOC 2 Type II, PCI-DSS, ISO 27001, ISO 27701, ISO 27017, and ISO 27018.

Multiple Data Centers

We operate in multiple data centers located throughout Indonesia. These data centers ensure that all services run smoothly and securely at all times. The bandwidth between these data centers is massive and free to use, without any additional cost. With these facilities, you can be confident that you will enjoy high availability and disaster recovery.

Free Bandwidth

Biznet Gio, a subsidiary of Biznet Networks, a prominent Indonesian internet service provider, boasts robust and reliable internet infrastructure, encompassing connections to Local Internet Exchange and international networks. Beyond connections within Biznet Gio's Data Centers, interconnected facilities with an on-premise network and direct links to Hyperscaler Cloud Providers are offered.

24/7 Customer Support

Biznet Gio customers can receive expert technical support 24/7, at no additional cost. Simply contact Biznet Gio support via email (support@biznetgio.com), live chat, or the self-service portal with any questions or issues you are experiencing, and we will do our best to resolve them within 15 minutes.

Anti DDoS Protection

Comprehensive DDoS protection for all Biznet Gio cloud and hosting service. Our advanced security measures safeguard your services from layer 3 and 4 attacks, ensuring maximum uptime and reliability. Read more.